Can’t find an answer?

Call us at 1-800-WEFITWELL or email hello@tallorder.com


What sizes do you carry?

We carry socks in sizes 9-11, 12-15, and 16-20. Many of our styles are available in all sizes.


Need to track your package?

Track your package by clicking here: USPS Tracking


What is your return policy?

If you’d like to request a return, please send them back in a similar size package that you received them in. 
For more information, please click here.


Do you offer exchanges?

If you need to exchange, please contact our customer service team at hello@tallorder.com, or give us a call at 1-800-WEFITWELL and we’ll arrange to send you another pair of socks.


What is your Shipping Policy?

For purchases under $40, we charge a flat rate of $5.00 to ship anywhere in the U.S and a flat rate of $10.00 to ship anywhere in Canada. All other orders will ship for free, so be sure to bundle all your favorite products into one order.
At Tall Order, we’re also proud to ship with USPS as our shipping partner. They can deliver Tall Order Products across America, usually in 3-5 business days. Orders sent to Hawaii and Alaska may take an additional 3-4 business days to arrive.
For those who need their product sooner, we offer guaranteed 2-3 day Priority shipping for $20.00.


Do you ship internationally?

Please email us at hello@tallorder.com to discuss options for shipping outside the U.S.


I have a problem with my order. How can I get in touch?

Contact us by phone, please call 1-800-WEFITWELL
hello@tallorder.com

Business hours are 9am -7pm EST


What Payment Types Do You Accept?

We accept most major credit cards.


How can I play a part in TallOrder.com’s mission?

We would love for you to join us in our mission to support Tuesday’s Children. From sharing our story with family, friends, and co-workers, to posting a photo of our stylish socks on social using #tallordersocks – you can not only help us spread the love, but encourage others to join us, too!
For more opportunities, contact us at hello@tallorder.com or follow @tallordercom on Facebook, Instagram, and Twitter.